Q:
Who is this study for?Who should be interested?
A:
“...Clearly the primary audience would be prospective customers looking to get a handle on the market and an idea of the vendors they should consider.”Tim Smith, Author
June 9, 2009
Live Chat Comparison Conducts Secret Shopper Research
with Leading Retailers to Test Communication Technologies
New study finds significant disconnect between Internet shoppers’
preference for live chat software and online retailers’ focus.
November 11, 2008
Free Live Chat Comparison Webinar Dives Into The Details of Six-Vendor Study
Former Gartner Vice President Tim Smith Discusses Strengths, Weaknesses
and Offers Practical Advice for Organizations Considering Live Chat.
October 1, 2008
LiveChatComparison.com Offers New Study Revealing the Biggest, the Best and the Bargains
Independent Review Details Major Strengths/Weaknesses of Six Leading Chat Providers, including BoldChat™, InstantService™, LivePerson™, Talisma®, Velaro, WhosOn.